Contact Us

With Online Self Service you can find information, lodge an application, report a problem, change your registered contact details and complete other Council business at a time that is convenient for you. 

Please note that requests logged online will be dealt with during normal business hours. 
 

I Want To:

Make a payment
Make a DA lodgement payment
Make a general enquiry
Request a certificate
Request cemetery grounds maintenance
Request council building maintenance
Request maintenance of a tree on council land
Report an animal issue
Report an issue with a park or nature reserve
Report a pollution issue
Report a road maintenance issue
Report a sewage/sewerage issue
Report a waste services issue
Report a water service issue

Phone Us:

(02) 6625 0500

Visit Us:

313 Wyrallah Road, East Lismore, NSW 2480
View in Google Maps (external link)

 

New Lismore Recycled Markets coming soon at the Lismore Revolve Shop

We are currently calling for expressions of interest from stallholders and businesses to be part of the new Lismore Recycled Markets at the Lismore Revolve Shop.

The Lismore Recycled Markets are designed to promote the reuse of waste items, upcycling and community arts, to reduce waste going to landfill and promote sustainability.

The market will operate out of six purpose-built shipping containers that have power, fans and an insulated roof. Stallholders can set up market goods within the container and also at the front of the container in an allocated space.

The Lismore Recycled Markets will be held each Saturday from 9am to 1pm, and stallholders and businesses can also apply to have a space on other days on a permanent basis.

Saturday has become a big day at the Lismore Revolve Shop with over 200 vehicles entering the site to dispose of waste materials and we decided a recycled market would be a great addition and provide a fantastic opportunity for recycled artists and craftspeople to sell their wares.

We are always looking to improve, value-add and create new events and facilities at the Lismore Recycling & Recovery Centre. Our aim is to create the best recycling and sustainability complex of its kind in Australia. A place Lismore can be proud of and a place where other councils look to see an example of best-practice in sustainability and recycling. It is part of Council’s broader vision to make Lismore a model of sustainability.

Council is now calling for expressions of interest from individuals or businesses that sell recycled or reused products and would like to be part of the new Lismore Recycled Markets.

Please complete the Expression of Interest below, which also contains details for stallholders on how the markets will operate. Please send your completed EOI to council@lismore.nsw.gov.au.

For more information phone us on 1300 87 83 87.

Lismore Recycled Markets Expression of Interest

 

Upsize your yellow recycling bin

We offer all residents the option to have a large 360-litre recycling bin (50 per cent larger than the current recycling bin) to help increase the amount of material recycled and decrease the amount placed in your waste bins.

Kerbside waste and recycling audits have shown that when a recycling bin is filled at a household the overflow recyclable material is disposed of in the waste bin instead of being recycled.

Our Materials Recovery Facility (MRF) allows us to recycle almost all of our waste, so it makes sense that you may need a larger recycling bin to cope with the volume.

Phone us on 1300 87 83 87 or visit Council's Corporate Centre at 43 Oliver Avenue, Goonellabah, to arrange this service and pay your fee. No additional waste collection fees apply.
 

How we recycle glass to create sand for our roads

Through our Materials Recovery Facility, we recover glass and then process it through a glass crushing plant to produce a glass sand. Some of this glass sand is sent to Blakebrook Quarry where it is mixed with other materials and turned into road base.

Other glass sand is used in drainage works and pipe bedding, and is a cost effective, sustainable alternative to metal dust and sand. 

Conventional glass recycling is costly and requires expensive technology to separate different coloured glass for re-processing, with a high loss rate due to breakage. Currently, there is little industry support for conventional glass recycling, which has only ever allowed for the recycling of glass jars and bottles. Through crushing glass back into sand, we can repurpose not only glass bottles and jars, but also plate glass, drinking ware, crockery and pyrex. This means we are capturing more glass for recycling and less is going to landfill.

As well as ensuring more glass can be recycled, transforming glass back into sand reduces the need to mine virgin material for road base and asphalt, decreasing road resealing costs and limiting truck movements on the road. Making road base and fill material from recycled products, rather than mining virgin materials, uses considerably less energy and water, and creates less air pollution.

The first road containing glass sand was constructed in June 2015 at Numulgi and we now use glass sand in much of our road base.

We are even winning awards for the use of glass sand, with Council and our contractors, Diona and Calibre Consulting, awarded the Civil Contractors Federation NSW Earth Award in June 2017. This recognised excellence in civil construction for the Caniaba Street Sewage Pump Station and particularly the use of recycled glass in its construction.

Remember to place all your old glass, crockery, pyrex, plate glass, drinking glasses etc in your yellow recycling bin. The only type of glass not suitable for recycling is windscreen glass.
 

Our Recycing Facilities

Our state-of-the-art Materials Recovery Facility (or MRF, pronounced 'Murph') is a specialised plant that sorts, separates and prepares recyclable materials, ready to be sent off and made into new products.

We process over 22,000 tonnes of materials each year including recycling from our neighbouring councils, making us the recycling hub of the region.

The MRF enables us as a community to deal with the waste created in our own backyards and work toward becoming a model of sustainability.

The better everyone recycles at home, the better our MRF works. Which is why we encourage all residents to join our #RecycleRight campaign and learn our six easy recycling routines.
 

Glass Recycling

Through our MRF, we recover glass and then crush it to produce a glass sand. Some of this glass sand is sent to Blakebrook Quarry where it is mixed with other materials and turned into road base. Glass sand is also used in drainage works and pipe bedding, and is a cost effective, sustainable alternative to metal dust and sand.

Through crushing glass back into sand, we can repurpose not only glass bottles and jars, but also plate glass, drinking ware, crockery and pyrex. This means we are capturing more glass for recycling and less is going to landfill.

Transforming glass back into sand reduces the need to mine virgin material for road base and asphalt, decreasing road resealing costs and limiting truck movements on the road. Making road base and fill material from recycled products, rather than mining virgin materials, uses considerably less energy and water, and creates less air pollution.

Remember to place all your old glass, crockery, pyrex, plate glass, drinking glasses etc in your yellow recycling bin. The only type of glass not suitable for recycling is windscreen glass.

 

Commercial Industrial Waste

Our commercial waste sorting facility at the Lismore Recycling & Recovery uses both mechanical and manual sorting techniques to separate incoming construction and demolition waste and commercial and industrial waste. Council removes materials such as concrete and steel to recycle and divert from landfill.

The facility provides a regional hub for the recycling of commercial waste and we divert around 10,000 tonnes of waste per annum from landfill.

 

Problem Waste

You can grab one of our free Resource Recovery Collection Satchels to recycle problem waste. This includes household batteries, reading glasses, corks, X-rays, CDs and DVDs, mobile phones, small electronics and printer cartridges. These items can be placed into a Resource Recovery Collection Satchel and when it’s full, placed into your yellow recycling bin. Resource Recovery Collection Satchels are free to pick up at your local Council office or library. You can also drop-off household problem waste such as car batteries, fire extinguishers, gas bottles, oil, paint and large e-waste such as computers, laptops and TVs free of charge at the Lismore Recycling & Recovery Centre at 313 Wyrallah Road, East Lismore. There is a 20kg/20-litre limit after which fees apply.
 

Too good to throw away? Bring it to the Revolve Shop...

If you have items that you no longer want but are too good to throw away, bring them to the Lismore Recycling & Recovery Centre at 313 Wyrallah Road, East Lismore. Used items that are in good condition such as clothes, bikes, toys, household furniture and homewares can be dropped off for free and sold through our Revolve Shop.

 

 

The Dirty Dozen: 12 Recycling Rules for Your Yellow Bin

To coincide with establishment of our Materials Recovery Facility (MRF) we developed a colourful education campaign to teach people how to recycle right at home. We called this The Dirty Dozen – 12 Recycling Rules for your Yellow Bin.

The Dirty Dozen aims to explain some of the new recycling programs that came into effect when the MRF was constructed and debunk any myths about what you can and cannot recycle. We often get asked questions like “Do I leave the lids on my jars?” or “Do I need to wash my takeaway containers?” The Dirty Dozen is designed to give you an easy visual guide to answer these tricky recycling questions.

We encourage everyone to learn these rules and help us keep our recycling stream free of waste. Many of the rules actually make life easier, and you'll find that you can now recycle many household products that would have previously gone in your waste bin and then into landfill.

Changing your recycling habits is easy... take some time to learn the rules and before you know it they will be second nature.

You can download a poster of The Dirty Dozen – 12 Recycling Rules for your Yellow Bin or for even more detailed information on all our recycling activities, read our comprehensive booklet The Recycling Revolution: A Guide to Recycling Right.

 

The Recycling Revolution: your comprehensive guide to recycling right

Want a one-stop-shop on all of our recycling programs and initiatives? Want to refresh your memory on The Dirty Dozen – 12 Recycling Rules for your Yellow Bin? Need to know what you can and cannot put into each of your wheelie bins?

The Recycling Revolution: A Guide to Recycling Right is a comprehensive guide on all our waste and recycling programs and services, education programs, retail outlets, and much more.

You can also read The Recycling Revolution in PDF format.

 

The Dirty Dozen: 12 recycling rules for your yellow bin

To coincide with establishment of our Materials Recovery Facility (MRF) we developed a colourful education campaign to teach people how to recycle right at home. We called this The Dirty Dozen – 12 Recycling Rules for your Yellow Bin.

The Dirty Dozen aims to explain some of the new recycling programs that came into effect when the MRF was constructed and debunk any myths about what you can and cannot recycle. We often get asked questions like “Do I leave the lids on my jars?” or “Do I need to wash my takeaway containers?” The Dirty Dozen is designed to give you an easy visual guide to answer these tricky recycling questions.

We encourage everyone to learn these rules and help us keep our recycling stream free of waste. Many of the rules actually make life easier, and you'll find that you can now recycle many household products that would have previously gone in your waste bin and then into landfill.

Changing your recycling habits is easy... take some time to learn the rules and before you know it they will be second nature.

You can download a poster of The Dirty Dozen – 12 Recycling Rules for your Yellow Bin or for even more detailed information on all our recycling activities, read our comprehensive booklet The Recycling Revolution: A Guide to Recycling Right.

 

School visits are a great way for children and schools to become more waste wise

To discuss possible education activities and schools visit to the Lismore Recycling & Recovery Centre, phone Lismore City Council 1300 87 83 87.